🔐Privacy Policy

Last updated on: [5 April 2024]

This Privacy Policy is issued by Lucid Labs Pte. Ltd. (“Us” or “We” or “Our”). Please note the terms of this Privacy Policy ("Privacy Policy") are for the reference of the User ("User” or “You" or “Your”) of platform. If You are not a User as suggested the Privacy Policy will not be applicable to You or Your affiliates or any party accessing the platform.

The terms of this Privacy Policy are applicable to the User using the platform for accessing Our various services ("Services").

The User hereby agrees and confirms that availing of the Services means that the User has explicitly consented to the terms of this Privacy Policy.

1. INTRODUCTION:

Lucidity Finance is built and operated by Lucid Labs. By using the Services, the User accepts the terms of this Policy and Our Terms of Use which is available on https://lucidity.finance sent to Our collection, use, disclosure, and retention of Your information as described in this Policy. If User have not done so already, please also review our Terms of Use. The Terms of Use contain provisions that limit Our liability to User and require User to resolve any dispute with Us on an individual basis and not as part of any class or representative action. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY OR OUR TERMS OF USE, THEN PLEASE DO NOT USE ANY OF THE SERVICES.

2. COLLECTION OF INFORMATION

Information You give us:

When You visit website or send Us an email, We collect information about You or your device. It contains Your IP address, browser type, and version, as well as information about Your visits, such as the dates and times.

Automatic Collected Information:

While accessing the services, We automatically collect information from You about the following:

  1. Wallet Information:

We collect information related to wallet address and relevant transaction financial history via wallet address if required.

  1. Log Information:

We collect Your Log information about the use of Services, such as Your browser type, access timings, pages viewed, Your IP address and the page You visited before navigating to the Services.

  1. Device Information:

We collect Your Device information about the computer or mobile device You use to access the Services, such as the operating system, version, unique device identifiers, hardware model, and mobile network information.

  1. Collection of Information:

We collect information via various other technologies like Web beacons. Web beacons are software tools used to collect information about how You interact with Our Services. They allow Us to count Users who have visited certain pages and to generate statistics about how Our Services are used. We may also use third-party analytics providers and technologies, such as Google Analytics, to assist Us with analysing the usage of Our Services.

3. HOW WE USE THE DATA

We use the data in accordance with Your instructions, including any applicable terms in Our Terms of Service, and as required by law. We may also use data for the following purposes:

  1. Providing the Services: We use the data We collect to provide, maintain, customize and improve the Services and features of the Services.

  2. Safety and security: We may use data to protect User against fraud, investigate, and to stop unauthorized, or illegal activity. We may also use it to address security risks, solve potential security issues such as bugs, enforce Our agreements, and protect Our User and Company.

  3. Customer support: We may use information to provide customer support for and answer inquiries about the Services

  4. Legal compliance: We may use the information We collect as needed or requested by regulators, government entities, and law enforcement to comply with applicable laws and regulations.

  5. Aggregated data: We may use some of the information We collect or access to compile aggregated data that helps Us to learn more about how Users use the Services and where We can improve Your experience.

4. SHARING OF INFORMATION TO THIRD PARTY:

  1. We will disclose or share User Data, without notice, for the primary purposes for which it was collected in accordance with this Privacy Policy, including, without limitation:

  • where User has consented to such disclosure or sharing;

  • where required under Applicable Laws;

  • where it is necessary to protect and defend the rights or property of Us;

  • where it is necessary to act under exigent circumstances to protect the personal safety of other users on the Platform, or the general public visiting the Platform.

  1. Sharing with Service Providers: We work with Our Service Providers to execute various functionalities of the Platform and We may share Your information with them to enable and better customize the Services for You.

  2. Sharing with group companies: Subject to Applicable Law, We may share any data, that We collect from User with Our group companies for product research and development; making Our Services better; and tailoring the Platform for User benefit.

  3. Sharing with law enforcement when needed: We will share Your information, without prior notice, on a request from any competent governmental authority or a court of competent jurisdiction or law enforcement officers that We find appropriate or necessary in order to comply with Applicable Law.

5. USAGE OF SERVICES PROVIDED BY THE THIRD PARTY:

We may use services that use web beacons, device identifiers and any other technologies that provide us with information about Your use of the services, including pages viewed, time spent on pages or in app and links clicked. This information may be used by Us to analyse and track data and determine the popularity of certain content and research on creating an upgrade in the platform.

6. SECURITY:

  1. We strive to maintain the security and safety of User’s Data in line with industry standards. Once We have received User information or any Data, We use strict procedures and security features as per industry standards to try to prevent unauthorised access, loss, misuse, unauthorised disclosure and dissemination, destruction and alteration of Your Data.

  2. Steps taken to ensure any Data security:

- All data is hosted on third-party servers of third-parties like AWS, GCP or any other cloud services to store the data.

- We employ industry standard data security practices to keep User Data safe from cyber-attacks and threats.

- We undertake periodic assessments of the Platform’s safety and security practices.

  1. While We sincerely strive to protect User Personal Data, We cannot guarantee its security, or warrant that no harmful code will enter the Platform (including but not limited to viruses, bugs, trojan horses, spyware, malware, forks or adware). Transmission of information through the internet is not completely secure. User should be aware of the risks associated with disclosing any information or transacting over the internet or when using online portals. We urge User to take every precaution when using the internet to disclose User Personal Data to Us, including using strong passwords, changing User password regularly and using a secure browser. ANY INFORMATION USER PROVIDE US IS AT YOUR OWN RISK AND DISCRETION.

  2. User agrees to immediately notify Us if User discovers or otherwise suspects any security issues related to any of Our Services or User Account. User can contact Us at contact@lucidlabs.tech

7. THIRD PARTY SERVICES:

The Services offered on the website or application are either provided directly by Us or through third party services. Use of such third party services will be subject to the User complying with any additional terms and conditions applicable to such services. User acknowledges and accepts that We will not be responsible, and will have no liability for any default or breach of this Terms of Service or law, if such default or breach was caused or contributed to, or due to any third party services. Further, the User accepts and acknowledges that the third party service providers will be solely responsible for provision of such third party services, and User shall have no right against Us for any act or omission of such third party service providers.

8. THIRD PARTY SERVICE PROVIDER AND LINKS TO OTHER SITES:

8.1 The Platform may contain links to other websites. Those websites are not governed by this Privacy Policy. Clicking on those links or enabling those connections may allow third parties to collect or share data about You. Please read the privacy policy and terms and conditions of such websites before using such websites. We have no control over and shall not be responsible for the content, privacy policies or practices of any third-party sites or services.

9. CHANGES TO THIS PRIVACY POLICY:

  1. We reserve the absolute and unconditional right to update, modify, delete, or otherwise make changes to this Privacy Policy at any time. Any changes to this Privacy Policy will be posted to the Platform.

  2. User can determine when this Privacy Policy was last modified by referring to the “Last updated on” legend at the beginning of this Privacy Policy. It shall be User responsibility to check this Privacy Policy periodically for changes.

  3. Any changes to this Privacy Policy will take effect and be binding on User from the time of posting the changes to the Platform. If User continues to use any Services following any changes to this Privacy Policy, User will be deemed to have accepted the changes and the updated version of this Privacy Policy.

  4. If User does not agree with the changes, please refrain from using the Platform. It is User's responsibility to review this Privacy Policy (and the applicable conditions) from time to time.

  5. If any provision of this Privacy Policy shall be held to be invalid, illegal, or unenforceable for any reason whatsoever, the validity, illegality, and enforceability of the remaining provision of this Privacy Policy shall not in any way be affected or impaired thereby.

10. AGE REQUIREMENT:

The Services provided by Us are for adults aged above 18 years, and not directed to children. We do not knowingly receive personal information, but If You believe We have received personal information about a child under the age of 18, please contact Us at contact@lucidlabs.tech

11. CONTACT US:

If You have any queries about the policy, please contact contact@lucidlabs.tech

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